NN
Nomakazi N
1 reviews | Active since Feb 2021
25 Aug 2021, 08:51
I have been finding ...
I have been finding difficult at first cause they **** me through this site but then now I more aware and I also like your communications through emails I enjoy it I'm becoming more and more in Luno
Helpful (0)
Replies (1)0
Replies (1)
Luno's replyOfficial
25 Aug 2021, 09:03Hi there,
We are so glad to hear that you enjoy our service and that you are more aware of how ****s look now.
Always keep these points in mind if you're unsure whether you're interacting with the real Luno or not:
1) We don't give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits. Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
2) We'll never (seriously, never ever) ask for your password, 2FA codes or One-Time-PIN. Please don’t share these with anyone – even if they say they work at Luno.
3) We don't ask customers to share their screen for assistance.
4) We currently don't have a phone number you can call us on. We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:*********
5) There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
6) We're verified on Facebook, Instagram, and Twitter - so look out for the tick next to our name to know that you're not interacting with a **** profile. Here are our social media links: Facebook: Luno Instagram: @luno_globalTwitter: @LunoGlobalWe also have the Twitter account @LunoHelp, though this one doesn't have the verified tick.
If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here:
https://www.luno.com/help/articles/***
You can always be sure you're contacting Luno directly when you use our Help Centre to get in touch: https://www.luno.com/help/tickets/new
Thanks!
We are so glad to hear that you enjoy our service and that you are more aware of how ****s look now.
Always keep these points in mind if you're unsure whether you're interacting with the real Luno or not:
1) We don't give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits. Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
2) We'll never (seriously, never ever) ask for your password, 2FA codes or One-Time-PIN. Please don’t share these with anyone – even if they say they work at Luno.
3) We don't ask customers to share their screen for assistance.
4) We currently don't have a phone number you can call us on. We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:*********
5) There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
6) We're verified on Facebook, Instagram, and Twitter - so look out for the tick next to our name to know that you're not interacting with a **** profile. Here are our social media links: Facebook: Luno Instagram: @luno_globalTwitter: @LunoGlobalWe also have the Twitter account @LunoHelp, though this one doesn't have the verified tick.
If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here:
https://www.luno.com/help/articles/***
You can always be sure you're contacting Luno directly when you use our Help Centre to get in touch: https://www.luno.com/help/tickets/new
Thanks!
Best regards,
Luno's reply25 Aug 2021, 09:03
Official
Hi there,
We are so glad to hear that you enjoy our service and that you are more aware of how ****s look now.
Always keep these points in mind if you're unsure whether you're interacting with the real Luno or not:
1) We don't give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits. Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
2) We'll never (seriously, never ever) ask for your password, 2FA codes or One-Time-PIN. Please don’t share these with anyone – even if they say they work at Luno.
3) We don't ask customers to share their screen for assistance.
4) We currently don't have a phone number you can call us on. We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:*********
5) There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
6) We're verified on Facebook, Instagram, and Twitter - so look out for the tick next to our name to know that you're not interacting with a **** profile. Here are our social media links: Facebook: Luno Instagram: @luno_globalTwitter: @LunoGlobalWe also have the Twitter account @LunoHelp, though this one doesn't have the verified tick.
If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here:
https://www.luno.com/help/articles/***
You can always be sure you're contacting Luno directly when you use our Help Centre to get in touch: https://www.luno.com/help/tickets/new
Thanks!
We are so glad to hear that you enjoy our service and that you are more aware of how ****s look now.
Always keep these points in mind if you're unsure whether you're interacting with the real Luno or not:
1) We don't give financial or trading advice and we'll not manage your account for you. We also don't advertise guaranteed profits. Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
2) We'll never (seriously, never ever) ask for your password, 2FA codes or One-Time-PIN. Please don’t share these with anyone – even if they say they work at Luno.
3) We don't ask customers to share their screen for assistance.
4) We currently don't have a phone number you can call us on. We'll never message you privately on Whatsapp or Telegram, or send emails from a private email account like Gmail, Hotmail or Yahoo. We'll only send you emails from the following official email addresses:*********
5) There are no costs involved to take your money out of Luno or to manage your account, except for low processing fees that are automatically app****.
6) We're verified on Facebook, Instagram, and Twitter - so look out for the tick next to our name to know that you're not interacting with a **** profile. Here are our social media links: Facebook: Luno Instagram: @luno_globalTwitter: @LunoGlobalWe also have the Twitter account @LunoHelp, though this one doesn't have the verified tick.
If you're ever in doubt, we've listed all of our official social media pages and Telegram channels here:
https://www.luno.com/help/articles/***
You can always be sure you're contacting Luno directly when you use our Help Centre to get in touch: https://www.luno.com/help/tickets/new
Thanks!
Best regards,