1 reviews | Active since Nov 2020
I don't think Luno it's what I thought it was.. It's a ****
I invested in Luno on 25 July this year and was supposed to get my payout on 10 August and was informed of some cash out payment of R5800 I had to pay. I paid it on 25 August when I got paid and when I was supposed to get my profit was told of some signal fee of R7600 that I had to pay. I borrowed money around and I paid on Friday 3 September. I was supposed to get my profit today and now there's another story that I can't get it because it's linked to some lady who also did her investment almost the same month as me. I have all the emails from luno as well as the proof of communication with Luno. Everything was done through the app. I have bills to pay, I have until today midday to pay up the rent and now this.. I don't want anything else I just want my monies back.. ðŸ˜ðŸ˜ðŸ˜
We're sincerely sorry to hear about your experience.
Unfortunately, there are many ****s in the cryptocurrency industry that will promise huge or instant returns. What you have shared above makes it sound as though you are being contacted by a representative of a ****, or by someone promising unrealistic returns.
Luno does not operate in this way at all since each customer is able to freely decide when and how much they would like to deposit. Please investigate thoroughly before making any payment.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
We also recommend getting in touch with our support team in order for them to help investigate further and secure your account:
https://www.luno.com/help/tickets/new
We're sincerely sorry to hear about your experience.
Unfortunately, there are many ****s in the cryptocurrency industry that will promise huge or instant returns. What you have shared above makes it sound as though you are being contacted by a representative of a ****, or by someone promising unrealistic returns.
Luno does not operate in this way at all since each customer is able to freely decide when and how much they would like to deposit. Please investigate thoroughly before making any payment.
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
We also recommend getting in touch with our support team in order for them to help investigate further and secure your account:
https://www.luno.com/help/tickets/new