TG
Thamandran G

1 reviews | Active since Aug 2013

07 Apr 2021, 08:09

I cannot access my account and Luno have not resolved it in weeks.

I am struggling to access my Luno.com account for weeks. I have sent several online requests and each time I get a response, it does not resolve the issue. Luno.com does not have a telephone number to Call and discuss the issue. Besides giving poor quality and unhelpful responses, the response time is days.

0
Replies (1)
Luno
Luno's reply08 Apr 2021, 06:28
Official
Hi,
We're sorry this has been your experience.

We have responded to your email on 2021-04-07 at 18:32 UTC+2 and await your response so that we can get this resolved. 

If there is anything else we can do to help, please let us know.
^SR