MS
Methula S
1 reviews | Active since Jul 2020
01 Jul 2021, 08:29
High charges for nothing best advise fund another platform
The charges on Luno are ridiculous to be honest ???????
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Replies (1)
Luno's replyOfficial
03 Jul 2021, 07:33Hi Methula,
Thanks for your feedback.
Kindly note that we charge a dynamic send fee when sending cryptocurrency. This means that during periods of peak demand, the blockchain network can often become congested, and the cost of sending can be more expensive during this time. This is something that the entire network experiences, and is not central to Luno. Please visit this resource to learn more:
https://www.luno.com/blog/post/dynamic-send-fees
Please note that that fees go directly towards paying network fees. Luno doesn’t take profit from these transactions. The fee ensures your cryptocurrency reaches its destination as soon as is possible.
^SB
Thanks for your feedback.
Kindly note that we charge a dynamic send fee when sending cryptocurrency. This means that during periods of peak demand, the blockchain network can often become congested, and the cost of sending can be more expensive during this time. This is something that the entire network experiences, and is not central to Luno. Please visit this resource to learn more:
https://www.luno.com/blog/post/dynamic-send-fees
Please note that that fees go directly towards paying network fees. Luno doesn’t take profit from these transactions. The fee ensures your cryptocurrency reaches its destination as soon as is possible.
^SB
Luno's reply03 Jul 2021, 07:33
Official
Hi Methula,
Thanks for your feedback.
Kindly note that we charge a dynamic send fee when sending cryptocurrency. This means that during periods of peak demand, the blockchain network can often become congested, and the cost of sending can be more expensive during this time. This is something that the entire network experiences, and is not central to Luno. Please visit this resource to learn more:
https://www.luno.com/blog/post/dynamic-send-fees
Please note that that fees go directly towards paying network fees. Luno doesn’t take profit from these transactions. The fee ensures your cryptocurrency reaches its destination as soon as is possible.
^SB
Thanks for your feedback.
Kindly note that we charge a dynamic send fee when sending cryptocurrency. This means that during periods of peak demand, the blockchain network can often become congested, and the cost of sending can be more expensive during this time. This is something that the entire network experiences, and is not central to Luno. Please visit this resource to learn more:
https://www.luno.com/blog/post/dynamic-send-fees
Please note that that fees go directly towards paying network fees. Luno doesn’t take profit from these transactions. The fee ensures your cryptocurrency reaches its destination as soon as is possible.
^SB