tS
theo S
1 reviews | Active since Jan 2012
18 Jan 2022, 10:16
Funds ****** - suspicious activity reported to LUNO
it seems someone gained access to my app and approved another device. My cash balance was used to buy bitcoin, and the bitcoin was transferred from my account. I have reported this - via the app - three times to Luno and sill no response or assistance.
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Replies (1)
Luno's replyOfficial
18 Jan 2022, 10:58Hi Theo,
We're sincerely sorry to hear about your experience.
We've ensured that your query has been forwarded to the relevant team, and they'll reach out to you via email shortly.
Thank you for your understanding and patience.
^CP
We're sincerely sorry to hear about your experience.
We've ensured that your query has been forwarded to the relevant team, and they'll reach out to you via email shortly.
Thank you for your understanding and patience.
^CP
Luno's reply18 Jan 2022, 10:58
Official
Hi Theo,
We're sincerely sorry to hear about your experience.
We've ensured that your query has been forwarded to the relevant team, and they'll reach out to you via email shortly.
Thank you for your understanding and patience.
^CP
We're sincerely sorry to hear about your experience.
We've ensured that your query has been forwarded to the relevant team, and they'll reach out to you via email shortly.
Thank you for your understanding and patience.
^CP