DD
Dewald D
1 reviews | Active since Feb 2021
03 Jul 2022, 09:06
Freezing/halting trading
Hi Luno.how can we be sure that our funds are safe with luno and that Luno wont freeze or halt trading like the bigger platforms are doing now with users liquidating.hope you can give a answer that thanks
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Luno's replyOfficial
03 Jul 2022, 11:13Hi Dewald,
Thanks for your query.
At no point do we wish to halt your funds or The only time we'd restrict trading on your account is if we pick up suspicious activity on the account and if there is a confirmed security risk of your account being hacked or compromised. A lock will then be placed on your account to secure your funds and to assure that it does not get sent out of the account.
The safety and security of your funds are our highest priority!
We hope this gives you clarity and thank you for your understanding.
^ UG
Thanks for your query.
At no point do we wish to halt your funds or The only time we'd restrict trading on your account is if we pick up suspicious activity on the account and if there is a confirmed security risk of your account being hacked or compromised. A lock will then be placed on your account to secure your funds and to assure that it does not get sent out of the account.
The safety and security of your funds are our highest priority!
We hope this gives you clarity and thank you for your understanding.
^ UG
Best regards,
Luno's reply03 Jul 2022, 11:13
Official
Hi Dewald,
Thanks for your query.
At no point do we wish to halt your funds or The only time we'd restrict trading on your account is if we pick up suspicious activity on the account and if there is a confirmed security risk of your account being hacked or compromised. A lock will then be placed on your account to secure your funds and to assure that it does not get sent out of the account.
The safety and security of your funds are our highest priority!
We hope this gives you clarity and thank you for your understanding.
^ UG
Thanks for your query.
At no point do we wish to halt your funds or The only time we'd restrict trading on your account is if we pick up suspicious activity on the account and if there is a confirmed security risk of your account being hacked or compromised. A lock will then be placed on your account to secure your funds and to assure that it does not get sent out of the account.
The safety and security of your funds are our highest priority!
We hope this gives you clarity and thank you for your understanding.
^ UG
Best regards,