RN
Relly N
1 reviews | Active since Jan 2012
15 Feb 2022, 19:19
For three days I cou...
For three days I couldn't send crypto to another wallet though I had crypto in my Luno wallet
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Replies (1)
Luno's replyOfficial
15 Feb 2022, 20:29Hi Relly,
We are truly regretful about your experience and would like to rectify that for you.
Would you kindly reach out to our support team in order for them to do all the necessary checks on your account to ensure that this does not reoccure?
You can reach our support our team directly over here: https://www.luno.com/help/en/tickets/new?category_id=30.
Ensure that the email is sent directly from the email address associated with your Luno account as this makes it easier and so much more convenient for you.
We look forward to hearing from you.
^MM
We are truly regretful about your experience and would like to rectify that for you.
Would you kindly reach out to our support team in order for them to do all the necessary checks on your account to ensure that this does not reoccure?
You can reach our support our team directly over here: https://www.luno.com/help/en/tickets/new?category_id=30.
Ensure that the email is sent directly from the email address associated with your Luno account as this makes it easier and so much more convenient for you.
We look forward to hearing from you.
^MM
Luno's reply15 Feb 2022, 20:29
Official
Hi Relly,
We are truly regretful about your experience and would like to rectify that for you.
Would you kindly reach out to our support team in order for them to do all the necessary checks on your account to ensure that this does not reoccure?
You can reach our support our team directly over here: https://www.luno.com/help/en/tickets/new?category_id=30.
Ensure that the email is sent directly from the email address associated with your Luno account as this makes it easier and so much more convenient for you.
We look forward to hearing from you.
^MM
We are truly regretful about your experience and would like to rectify that for you.
Would you kindly reach out to our support team in order for them to do all the necessary checks on your account to ensure that this does not reoccure?
You can reach our support our team directly over here: https://www.luno.com/help/en/tickets/new?category_id=30.
Ensure that the email is sent directly from the email address associated with your Luno account as this makes it easier and so much more convenient for you.
We look forward to hearing from you.
^MM