RP
Richard P
1 reviews | Active since Jun 2018
20 May 2021, 09:28
Express Fee paid service poor
I paid the express fee of R20 for the withdrawal of R 12 151. According to Luno it should take 15 min to reach my account. Its been 25hrs and the payment is stilk pending. No fair.
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Replies (4)0
Replies (4)
Luno's replyOfficial
20 May 2021, 12:30Hi Richard,
Apologies for the frustration this has caused you.
I can confirm that you have created a support ticket and that a member of the Luno team has responded to your ticket.
Please check your emails and respond with the required information.
^LP
Apologies for the frustration this has caused you.
I can confirm that you have created a support ticket and that a member of the Luno team has responded to your ticket.
Please check your emails and respond with the required information.
^LP
Luno's reply20 May 2021, 12:30
Official
Hi Richard,
Apologies for the frustration this has caused you.
I can confirm that you have created a support ticket and that a member of the Luno team has responded to your ticket.
Please check your emails and respond with the required information.
^LP
Apologies for the frustration this has caused you.
I can confirm that you have created a support ticket and that a member of the Luno team has responded to your ticket.
Please check your emails and respond with the required information.
^LP
RP
Richard P's updateReviewer Update
20 May 2021, 13:39I have sent the Bank Account letter with all information as requested and required. Provide feedback please
RP
Richard P's update20 May 2021, 13:39
Reviewer Update
I have sent the Bank Account letter with all information as requested and required. Provide feedback please
RP
Richard P's updateReviewer Update
21 May 2021, 13:16I sent the documents 24hr ago. Where is my money.
RP
Richard P's update21 May 2021, 13:16
Reviewer Update
I sent the documents 24hr ago. Where is my money.
RP
Richard P's updateReviewer Update
21 May 2021, 13:17I am getting irritated with you people. I paid an express fee because I need the money urgently
RP
Richard P's update21 May 2021, 13:17
Reviewer Update
I am getting irritated with you people. I paid an express fee because I need the money urgently