DT
Deon T
1 reviews | Active since Dec 2024
04 Dec 2024, 14:23
Dont use luno
Please people do not put your money into this app, Got a random Security block had to jump through loops to send them details and still their response is its with the "specialized team" and they just sit with your funds which you can acces, absolutely horrific customer service
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Replies (2)
Luno's replyOfficial
04 Dec 2024, 19:50Hi Deon, I'm sorry to hear your issue has not yet been resolved. Your account has been locked as a security precaution, this is because the security of your Luno account is our utmost priority. Our specialized team is investigating and will reach out to you as soon as they've concluded their investigation. We appreciate your understanding. ^RD
Best regards,
Luno's reply04 Dec 2024, 19:50
Official
Hi Deon, I'm sorry to hear your issue has not yet been resolved. Your account has been locked as a security precaution, this is because the security of your Luno account is our utmost priority. Our specialized team is investigating and will reach out to you as soon as they've concluded their investigation. We appreciate your understanding. ^RD
Best regards,
DT
Deon T's updateReviewer Update
04 Dec 2024, 19:52Just like your **** response on email, generic, saying something without saying something, no timeline nothing, in the meantime in the real world people need their money,
DT
Deon T's update04 Dec 2024, 19:52
Reviewer Update
Just like your **** response on email, generic, saying something without saying something, no timeline nothing, in the meantime in the real world people need their money,