AC
Ana C
1 reviews | Active since Nov 2019
28 Dec 2023, 15:48
DO NOT TRUST LUNO...THEY ***** YOUR MONEY!!
My husband just got charged 66% fees by Luno....this is absolutely 💯 disgusting....that is *****ing from your customers & using lousy excuses to justify it. Would not trust or ever use Luno for anything anymore. So awful that they are actually allowed to do this.🤬🤬 When dealing with them they dont care, you get an AI generated message back....simply disgusting 😑 😒 DO NOT DEAL WITH THEM.
Helpful (0)
Replies (3)0
Replies (3)
Luno's replyOfficial
28 Dec 2023, 17:07Hi Ana,
We're sincerely sorry to note your review.
From what you've mentioned, we understand that your husband has already been in contact with our support team and they will ensure that your husband is informed accordingly.
We're always looking for ways to improve and we appreciate your feedback. We will ensure that it is relayed to the relevant team.
^CP
We're sincerely sorry to note your review.
From what you've mentioned, we understand that your husband has already been in contact with our support team and they will ensure that your husband is informed accordingly.
We're always looking for ways to improve and we appreciate your feedback. We will ensure that it is relayed to the relevant team.
^CP
Luno's reply28 Dec 2023, 17:07
Official
Hi Ana,
We're sincerely sorry to note your review.
From what you've mentioned, we understand that your husband has already been in contact with our support team and they will ensure that your husband is informed accordingly.
We're always looking for ways to improve and we appreciate your feedback. We will ensure that it is relayed to the relevant team.
^CP
We're sincerely sorry to note your review.
From what you've mentioned, we understand that your husband has already been in contact with our support team and they will ensure that your husband is informed accordingly.
We're always looking for ways to improve and we appreciate your feedback. We will ensure that it is relayed to the relevant team.
^CP
AC
Ana C's updateReviewer Update
28 Dec 2023, 20:28You can relay it to as many teams as you like.....the point is that you are ripping people off of their money....you are a ****. Unless you correct the injustice....you are *****ing peoples money.
AC
Ana C's update28 Dec 2023, 20:28
Reviewer Update
You can relay it to as many teams as you like.....the point is that you are ripping people off of their money....you are a ****. Unless you correct the injustice....you are *****ing peoples money.
AC
Ana C's updateReviewer Update
28 Dec 2023, 20:31Amazing how all your comments on Facebook are hidden....wonder why?? How convenient that certain words get hidden, when we are trying to tell the truth about what is going on....disgusting 🤬
AC
Ana C's update28 Dec 2023, 20:31
Reviewer Update
Amazing how all your comments on Facebook are hidden....wonder why?? How convenient that certain words get hidden, when we are trying to tell the truth about what is going on....disgusting 🤬