LDm
Lesego Doesn't matter
1 reviews | Active since Apr 2021
05 Apr 2021, 03:21
Disappointed with luno and their lack of trust in their clients
Luno is so unorganized like what the hell,
Why would they tell you that you will receiving your profits from soon but just before you receive your profits they come up with stupid fees for you to pay, and they will say you will receive all your funds back.
I'm honestly disappointed with the service that we get from the LUNO SUPPORT, stop hiding from your policy about you guys are not affiliated with such emails or you not affiliated with the third party stories,
Give people real answers and active links for us to get help,
I doubt that I'll ever see those profits because I've paid all fees besides this new one "upgrading your account" and if I can't pay this fee my profits will be terminated.
What bull is that... And if I've been paying all my fees why can't they assist you or better yet DEDUCT it from your profits or allow you to withdraw your profits and you pay them back.
Luno is a total **** ****
Helpful (0)
Replies (4)0
Replies (4)LDm
Lesego Doesn't matter's updateReviewer Update
05 Apr 2021, 03:46What hurts the most is you pay for all the fees for key code, verifying your account, access to deposit or API keys,
And only to find thatthose thingsare still not available on your app, so who's keys or codes were you paying for???????????? and a robot will inform you that you need to make a replacement purchase
This is a joke of a company...
We know cryptocurrency is not reverseable but holding people's funds because of a greedy third party is also not fair
What does the Luno company do with the issue of the third parties????
Nothing they enjoy holding funds and buying more robots to irritate us....
And only to find thatthose thingsare still not available on your app, so who's keys or codes were you paying for???????????? and a robot will inform you that you need to make a replacement purchase
This is a joke of a company...
We know cryptocurrency is not reverseable but holding people's funds because of a greedy third party is also not fair
What does the Luno company do with the issue of the third parties????
Nothing they enjoy holding funds and buying more robots to irritate us....
LDm
Lesego Doesn't matter's update05 Apr 2021, 03:46
Reviewer Update
What hurts the most is you pay for all the fees for key code, verifying your account, access to deposit or API keys,
And only to find thatthose thingsare still not available on your app, so who's keys or codes were you paying for???????????? and a robot will inform you that you need to make a replacement purchase
This is a joke of a company...
We know cryptocurrency is not reverseable but holding people's funds because of a greedy third party is also not fair
What does the Luno company do with the issue of the third parties????
Nothing they enjoy holding funds and buying more robots to irritate us....
And only to find thatthose thingsare still not available on your app, so who's keys or codes were you paying for???????????? and a robot will inform you that you need to make a replacement purchase
This is a joke of a company...
We know cryptocurrency is not reverseable but holding people's funds because of a greedy third party is also not fair
What does the Luno company do with the issue of the third parties????
Nothing they enjoy holding funds and buying more robots to irritate us....
Luno's replyOfficial
06 Apr 2021, 06:46Hi Lesego,
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
You can learn more about this in our Help Centre: https://www.luno.com/help/en/articles/***
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
If you’ve already reported this to us and you’re waiting for a response, we’ll be in touch as soon as possible.
If you haven’t reported this to us yet, you can do so here: https://www.luno.com/help/en/report
^SR
Luno's reply06 Apr 2021, 06:46
Official
Hi Lesego,
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
You can learn more about this in our Help Centre: https://www.luno.com/help/en/articles/***
For more details on how to recognise and avoid such ****s, please read our Help Centre article on cryptocurrency ****s and schemes:
https://www.luno.com/help/articles/***
If you’ve already reported this to us and you’re waiting for a response, we’ll be in touch as soon as possible.
If you haven’t reported this to us yet, you can do so here: https://www.luno.com/help/en/report
^SR
Luno's replyOfficial
06 Apr 2021, 06:46Hi Lesego,
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
You can learn more about this in our Help Centre: https://www.luno.com/help/en/articles/***
If you’ve already reported this to us and you’re waiting for a response, we’ll be in touch as soon as possible.
If you haven’t reported this to us yet, you can do so here: https://www.luno.com/help/en/report
^SR
Luno's reply06 Apr 2021, 06:46
Official
Hi Lesego,
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
We’re really sorry to hear that this happened to you.
It’s important to remember that Luno does not offer financial or investment advice, nor do we manage the trades on our customers’ account. For example, we will never instruct you to send any cryptocurrency payments out of your Luno account to another wallet address.
Anyone doing this and claiming to be from Luno (or partnering with Luno) is trying to **** you.
You can learn more about this in our Help Centre: https://www.luno.com/help/en/articles/***
If you’ve already reported this to us and you’re waiting for a response, we’ll be in touch as soon as possible.
If you haven’t reported this to us yet, you can do so here: https://www.luno.com/help/en/report
^SR
LDm
Lesego Doesn't matter's updateReviewer Update
08 Apr 2021, 03:15Luno will drive you crazy though...
My trade circle is complete but they sent me an email saying that "I need to provide them with a different bank account as the one I have gives them problems regarding processing the profits.
I opened up another account for them to process my profits and they tell me to deposit at least 10 thousand in my account as I will be receiving a large amount of money they dnt want the profits to be treated as *****,
OK I do so depositing 7000K waiting to complete it, now my 7000K is gone and I can't reverse it they say I need to complete the transaction...
Why is it that luno can't just use the wallet for profit processing, asn individual will transfer it to which ever account they wish,
****....... Now my 7000K is held by the company and they not saying anything to assist me get my profits
My trade circle is complete but they sent me an email saying that "I need to provide them with a different bank account as the one I have gives them problems regarding processing the profits.
I opened up another account for them to process my profits and they tell me to deposit at least 10 thousand in my account as I will be receiving a large amount of money they dnt want the profits to be treated as *****,
OK I do so depositing 7000K waiting to complete it, now my 7000K is gone and I can't reverse it they say I need to complete the transaction...
Why is it that luno can't just use the wallet for profit processing, asn individual will transfer it to which ever account they wish,
****....... Now my 7000K is held by the company and they not saying anything to assist me get my profits
LDm
Lesego Doesn't matter's update08 Apr 2021, 03:15
Reviewer Update
Luno will drive you crazy though...
My trade circle is complete but they sent me an email saying that "I need to provide them with a different bank account as the one I have gives them problems regarding processing the profits.
I opened up another account for them to process my profits and they tell me to deposit at least 10 thousand in my account as I will be receiving a large amount of money they dnt want the profits to be treated as *****,
OK I do so depositing 7000K waiting to complete it, now my 7000K is gone and I can't reverse it they say I need to complete the transaction...
Why is it that luno can't just use the wallet for profit processing, asn individual will transfer it to which ever account they wish,
****....... Now my 7000K is held by the company and they not saying anything to assist me get my profits
My trade circle is complete but they sent me an email saying that "I need to provide them with a different bank account as the one I have gives them problems regarding processing the profits.
I opened up another account for them to process my profits and they tell me to deposit at least 10 thousand in my account as I will be receiving a large amount of money they dnt want the profits to be treated as *****,
OK I do so depositing 7000K waiting to complete it, now my 7000K is gone and I can't reverse it they say I need to complete the transaction...
Why is it that luno can't just use the wallet for profit processing, asn individual will transfer it to which ever account they wish,
****....... Now my 7000K is held by the company and they not saying anything to assist me get my profits