KS
Khethiwe S
1 reviews | Active since May 2018
05 Feb 2026, 18:38
Delayed process
I really don't when Luno is willing to assist me or when my money is finished since it keeps on decreasing my money was $800 now is sitting on $680 they keep on giving me the same response each time I contacted them this is really sad to me I worked hard for that money it wasn't an investment to watch it depreciated over time
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Luno's replyOfficial
06 Feb 2026, 09:46Hi Khethiwe,
We want to assure you that your concern is being dealt with by the relevant team.
They will further inform you via email accordingly.
We appreciate your understanding while we work to resolve this.
^CP
We want to assure you that your concern is being dealt with by the relevant team.
They will further inform you via email accordingly.
We appreciate your understanding while we work to resolve this.
^CP
Best regards,
Luno's reply06 Feb 2026, 09:46
Official
Hi Khethiwe,
We want to assure you that your concern is being dealt with by the relevant team.
They will further inform you via email accordingly.
We appreciate your understanding while we work to resolve this.
^CP
We want to assure you that your concern is being dealt with by the relevant team.
They will further inform you via email accordingly.
We appreciate your understanding while we work to resolve this.
^CP
Best regards,