1 reviews | Active since Feb 2017

06 Oct 2021, 20:58

Dangerous

Terrible customer service and absolutely no understanding if what is going on. It is dangerous to use this platform. Transfers are unsafe

0
Replies (1)
Luno
Luno's reply06 Oct 2021, 22:14
Official
Hi David,

We're sincerely sorry to hear about your experience and the delay with regard to the resolution however, we can confirm that this has been escalated to the relevant team. 

We will get in touch with the team immediately to arrange that they assist and resolve this matter.

^CP