AN
Andisiwe N
1 reviews | Active since Jun 2023
02 Jun 2023, 10:19
Crypto account
The service is appalling, I have been trying to get assistance for the past year to retrieve my account and until today. No help, mind you. I have all my money locked on that account. No contact service number to get through to them.. I don’t know how many service references they give me from their support page but the experience is terrible.
Helpful (0)
Replies (3)0
Replies (3)
Luno's replyOfficial
02 Jun 2023, 20:08Hi Andisiwe,
We are truly sorry to hear that you are experiencing this difficulty.
We would love to have our support team look into this for you.
Please contact us here: https://t.co/dvxz6VSgjU
^MM
We are truly sorry to hear that you are experiencing this difficulty.
We would love to have our support team look into this for you.
Please contact us here: https://t.co/dvxz6VSgjU
^MM
Best regards,
Luno's reply02 Jun 2023, 20:08
Official
Hi Andisiwe,
We are truly sorry to hear that you are experiencing this difficulty.
We would love to have our support team look into this for you.
Please contact us here: https://t.co/dvxz6VSgjU
^MM
We are truly sorry to hear that you are experiencing this difficulty.
We would love to have our support team look into this for you.
Please contact us here: https://t.co/dvxz6VSgjU
^MM
Best regards,
AN
Andisiwe N's updateReviewer Update
02 Jun 2023, 23:00I have been doing that for the past month getting new references over and over again. WTH
AN
Andisiwe N's update02 Jun 2023, 23:00
Reviewer Update
I have been doing that for the past month getting new references over and over again. WTH
Luno's replyOfficial
03 Jun 2023, 13:22Hi Andisiwe,
I hope you are well.
Upon reviewing your query, I can see we have sent you a resolution email.
Please respond via the email thread you are being assisted on by our support team for any questions or concerns you may have.
Have a great day
^NA
I hope you are well.
Upon reviewing your query, I can see we have sent you a resolution email.
Please respond via the email thread you are being assisted on by our support team for any questions or concerns you may have.
Have a great day
^NA
Best regards,
Luno's reply03 Jun 2023, 13:22
Official
Hi Andisiwe,
I hope you are well.
Upon reviewing your query, I can see we have sent you a resolution email.
Please respond via the email thread you are being assisted on by our support team for any questions or concerns you may have.
Have a great day
^NA
I hope you are well.
Upon reviewing your query, I can see we have sent you a resolution email.
Please respond via the email thread you are being assisted on by our support team for any questions or concerns you may have.
Have a great day
^NA
Best regards,