JR
Jerry R
1 reviews | Active since Apr 2019
06 Feb 2022, 10:52
Complain
We lost 500000 due to their systems not being protected, we were saving for a wedding and waiting for XRP to be bullish, by the time we try to withdraw someone hached our account and we lost money.
Helpful (0)
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Replies (1)
Luno's replyOfficial
06 Feb 2022, 11:45Hi Jerry,
We are awfully sorry to hear about this unpleasant experience.
Helping you keep your account secure is extremely important to us, so if you suspect that somebody else has accessed or hacked your Luno account, we’ve rounded up some steps that you can follow to secure it here: https://www.luno.com/help/en/articles/***
Please let us know if this helps.
^ UG
We are awfully sorry to hear about this unpleasant experience.
Helping you keep your account secure is extremely important to us, so if you suspect that somebody else has accessed or hacked your Luno account, we’ve rounded up some steps that you can follow to secure it here: https://www.luno.com/help/en/articles/***
Please let us know if this helps.
^ UG
Luno's reply06 Feb 2022, 11:45
Official
Hi Jerry,
We are awfully sorry to hear about this unpleasant experience.
Helping you keep your account secure is extremely important to us, so if you suspect that somebody else has accessed or hacked your Luno account, we’ve rounded up some steps that you can follow to secure it here: https://www.luno.com/help/en/articles/***
Please let us know if this helps.
^ UG
We are awfully sorry to hear about this unpleasant experience.
Helping you keep your account secure is extremely important to us, so if you suspect that somebody else has accessed or hacked your Luno account, we’ve rounded up some steps that you can follow to secure it here: https://www.luno.com/help/en/articles/***
Please let us know if this helps.
^ UG