GS
Gwendolene S
1 reviews | Active since Feb 2021
08 Apr 2021, 21:49
Complain about luno
I deposited R8000 into luno on the 25 March 2021 to buy and send bitcoin, but it didn't send and pending for a long time, more than a day, then i decided to withdraw the money back into my account and also it was pending now its 12 days without success. Kindly help me on that regard, because i need that money please.
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Replies (1)
Luno's replyOfficial
12 Apr 2021, 13:02Hi Gwendolene,
We sincerely apologise for the delay in resolving your query.
Our Support Team is working hard to provide you with the most effective support despite extraordinary circumstances causing delays.
Please note that we've received the requested documents and our Support team will get back to you shortly.
Thank you for your patience.
^PD
We sincerely apologise for the delay in resolving your query.
Our Support Team is working hard to provide you with the most effective support despite extraordinary circumstances causing delays.
Please note that we've received the requested documents and our Support team will get back to you shortly.
Thank you for your patience.
^PD
Best regards,
Luno's reply12 Apr 2021, 13:02
Official
Hi Gwendolene,
We sincerely apologise for the delay in resolving your query.
Our Support Team is working hard to provide you with the most effective support despite extraordinary circumstances causing delays.
Please note that we've received the requested documents and our Support team will get back to you shortly.
Thank you for your patience.
^PD
We sincerely apologise for the delay in resolving your query.
Our Support Team is working hard to provide you with the most effective support despite extraordinary circumstances causing delays.
Please note that we've received the requested documents and our Support team will get back to you shortly.
Thank you for your patience.
^PD
Best regards,