FP
Florence P
1 reviews | Active since Apr 2021
10 Apr 2021, 13:25
Closing account
I’ve tried to close my Luno account it just keeps sending me the same email without actually closing the account. The reference number is #***. Please could you close both my accounts and stop sending impersonal automated messages!
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Luno's replyOfficial
12 Apr 2021, 12:41Hi Florence,
We apologise for the delay in getting back to you.
Please note that we’ve received your account closure request and your account will be closed within 30 days. For more information relating to account closures, you can refer to our Terms of Use available here: https://www.luno.com/legal/terms#closure
If we can be of any further assistance, please let us know.
^PD
We apologise for the delay in getting back to you.
Please note that we’ve received your account closure request and your account will be closed within 30 days. For more information relating to account closures, you can refer to our Terms of Use available here: https://www.luno.com/legal/terms#closure
If we can be of any further assistance, please let us know.
^PD
Luno's reply12 Apr 2021, 12:41
Official
Hi Florence,
We apologise for the delay in getting back to you.
Please note that we’ve received your account closure request and your account will be closed within 30 days. For more information relating to account closures, you can refer to our Terms of Use available here: https://www.luno.com/legal/terms#closure
If we can be of any further assistance, please let us know.
^PD
We apologise for the delay in getting back to you.
Please note that we’ve received your account closure request and your account will be closed within 30 days. For more information relating to account closures, you can refer to our Terms of Use available here: https://www.luno.com/legal/terms#closure
If we can be of any further assistance, please let us know.
^PD