Bullying Crypto company Luno

Hi Herbert As per our previous communication with you, your Luno account has been closed. You will not be able to claim for the funds which were remaining in your account. Our full account termination process is detailed in section 18 of our Terms of Use. Please take note that: Your wallet is permanently closed. Any deposits and/or cryptocurrency transactions to your Luno account will not be processed and should be stopped immediately. Your personal information has been deleted subject to our data retention obligations. For more details, please see the Retention of personal data section in our Privacy Policy. The decision to close your account is final. Please do not attempt to open another Luno account. Thanks Team Luno

Questions? Visit our Help Centre. Download on the App Store Get it on Google Play You received this email because an account was registered for Luno using the address ***. Follow us on: FB M IG LN YT TW Luno (Pty) Ltd is a licensed financial services provider, registration number 53314

As you can see in their letter they never state why they are closing my account. They **** to me saying I should provide documents as they want to protect my account, made me do pictures, a very tedious excercise. The next thing they say they have decided not that I transgressed any regulations but a decision they made for reasons they don't say. I was moving money from my legitimate bank account to my legitimate wallet and paid all transaction fees, but they just decided to close it. Is this a fair client customer relationship? I need to know reason for my account closure and Luno to be stopped from bullying clients. Further more they insult me by saying I should not attempt to open another account, this means they view me as a ******** who would do anything to break laws and ******* open accounts. That is a very serious insult by a corporate on a client, why this kind of inference, it's a direct attack on my personality.