JC
Josphat C

1 reviews | Active since May 2021

17 May 2021, 14:31

Bad service

Very bad service For many years i have been depositing and withdrawing money from my Luno account to my standard Bank account. All of a sudden am now trying to withdraw and it says bank account doesn't belong to you. I tried to take it out and put it again now it says unable to verify bank account contact support. I tried to contact support the email bounces back. So my money???

0
Replies (1)
Luno
Luno's reply17 May 2021, 15:09
Official
Hi Josphat, 

Apologies for the frustration this has caused you. 

I can confirm that a member of the Luno team has sent you an email in regard to verifying your bank account. 

Please check your emails and respond with the required information. 

^LP