PB
Phindile B
1 reviews | Active since Feb 2023
11 Dec 2023, 14:01
Bad Client Service
Good Day My experience with Luno South Africa has been extremely bad,I transferred funds into their Standard bank account on the 20th November 2023 I requested for the refund I was asked to provide proof of payment.It eas provided I then waited for the feedback with no luck.I was promised to be contacted by 11am today I am still waiting
Helpful (0)
Replies (2)0
Replies (2)PB
Phindile B's updateReviewer Update
11 Dec 2023, 14:56Good Day
I have no missed calls my phone is in front of me
I have no missed calls my phone is in front of me
PB
Phindile B's update11 Dec 2023, 14:56
Reviewer Update
Good Day
I have no missed calls my phone is in front of me
I have no missed calls my phone is in front of me
Luno's replyOfficial
11 Dec 2023, 16:59Hi Phindile,
We're sorry to hear this.
We're pleased to see that you've received the email correspondence from the relevant team, and they will be in touch with you accordingly.
We appreciate your patience and understanding in this regard.
^CP
We're sorry to hear this.
We're pleased to see that you've received the email correspondence from the relevant team, and they will be in touch with you accordingly.
We appreciate your patience and understanding in this regard.
^CP
Luno's reply11 Dec 2023, 16:59
Official
Hi Phindile,
We're sorry to hear this.
We're pleased to see that you've received the email correspondence from the relevant team, and they will be in touch with you accordingly.
We appreciate your patience and understanding in this regard.
^CP
We're sorry to hear this.
We're pleased to see that you've received the email correspondence from the relevant team, and they will be in touch with you accordingly.
We appreciate your patience and understanding in this regard.
^CP