LM
Lemuel M

1 reviews | Active since Jun 2018

25 Apr 2022, 06:34

Avoid this platform at all costs - I am implore you

As a member of the financial services industry of South Africa. I would like to strongly encourage friends, family and clients to steer far away from the use of Luno as a crypto exchange. They are notorious for their delay tactics, to the extent where they are dishonest in their dealings with you, reverting to various untruthful reasons why there is an issue with your withdrawal account. If you dig deeper into Google (as they would pay for these forums not to be public) you will discover countless examples of this. I implore you to avoid at all cost - there are now various other well managed exchanges that suite the needs of South Africans. I can with confidence say that they operate far more efficiently.

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Replies (1)
Luno
Luno's reply25 Apr 2022, 07:05
Official
Hi Lemuel,

We are sorry to hear that you feel this way about our exchange.

If you are able to contact our support team regarding your withdrawal query, kindly reach out to us at https://t.co/dvxz6VSgjU so that we can better understand the actual issue.

For more information on withdrawals from Luno, have a quick read here 📚 https://www.luno.com/help/en/articles/***

We look forward to getting this resolved. 

^ UG