ACCOUNT LOCKED MORE THAN 5 DAYS
i had a strange occurrence on my luno account 5 days ago .An amount was pending confirmation and suddenly disappeared . I logged a complain and my account was locked . # days later my money reflected in my account , however my account is still locked . I cannot access any of my funds . I desperately need to use the funds and Luno has not rep**** as yet
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Luno's replyOfficial
03 Feb 2021, 08:20Hi Joelene,
We’re sorry to hear you haven’t been attended to yet. We can assure you that our support team is looking into this and that your money is safe. It is strongly advised to send only one ticket per request, as sending duplicates may cause our system to slow down. Thanks for your patience and understanding.
^TH
We’re sorry to hear you haven’t been attended to yet. We can assure you that our support team is looking into this and that your money is safe. It is strongly advised to send only one ticket per request, as sending duplicates may cause our system to slow down. Thanks for your patience and understanding.
^TH
Luno's reply03 Feb 2021, 08:20
Official
Hi Joelene,
We’re sorry to hear you haven’t been attended to yet. We can assure you that our support team is looking into this and that your money is safe. It is strongly advised to send only one ticket per request, as sending duplicates may cause our system to slow down. Thanks for your patience and understanding.
^TH
We’re sorry to hear you haven’t been attended to yet. We can assure you that our support team is looking into this and that your money is safe. It is strongly advised to send only one ticket per request, as sending duplicates may cause our system to slow down. Thanks for your patience and understanding.
^TH