MS
Megan S
1 reviews | Active since May 2023
22 May 2023, 13:00
Account hacked and LUNO doesn’t care!
My mother’s account was hacked and all her crypto was ****** and Luno does nothing about it! It’s disgusting they couldn’t care less.
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Replies (1)
Luno's replyOfficial
22 May 2023, 13:53Hi Megan,
We're sincerely sorry to hear this has happened.
Due to the nature of this matter, we're unable to discuss it on this platform.
We can assure you that if this matter has been raised with our support team, they'll ensure that your mother is informed accordingly.
We appreciate your understanding in this regard.
^CP
We're sincerely sorry to hear this has happened.
Due to the nature of this matter, we're unable to discuss it on this platform.
We can assure you that if this matter has been raised with our support team, they'll ensure that your mother is informed accordingly.
We appreciate your understanding in this regard.
^CP
Luno's reply22 May 2023, 13:53
Official
Hi Megan,
We're sincerely sorry to hear this has happened.
Due to the nature of this matter, we're unable to discuss it on this platform.
We can assure you that if this matter has been raised with our support team, they'll ensure that your mother is informed accordingly.
We appreciate your understanding in this regard.
^CP
We're sincerely sorry to hear this has happened.
Due to the nature of this matter, we're unable to discuss it on this platform.
We can assure you that if this matter has been raised with our support team, they'll ensure that your mother is informed accordingly.
We appreciate your understanding in this regard.
^CP