CB
Chantelle B

1 reviews | Active since Nov 2012

24 Aug 2020, 09:37

No refund

I have been awaiting a refund from Lunchcard since 7 March 2020. I have given banking details and follow up regularly. They said the refund would happen at month end in July. Still nothing.

The card is a great idea, but can you honestly not pay the refund which generated from an error on your side?

0
Replies (3)
Lunchcard cashless schooling
Lunchcard cashless schooling's reply26 Aug 2020, 05:49
Official
Hi Chantelle,  I apologize for the inconvenience and frustrations which this may have caused. Please be advised we have taken the necessary action internally to ensure this does not happen again. Please send me your details on *** and I will get this resolved  immediately.
Lunchcard cashless schooling
Lunchcard cashless schooling's reply26 Aug 2020, 12:32
Official
Hi Chantelle, unfortunately Mikayla is no longer with us but please use info@ email address  and address it to Matthew and we will action it immediately. Thanks so much
CB
Chantelle B's update27 Aug 2020, 08:56
Reviewer Update
All sorted - thank you very much for your assistance.