DB
Deepa B

1 reviews | Active since Feb 2015

26 Feb 2015, 10:19

Poor Service

On Sunday I had purchased a dress for my daughter for her matric dance. Firstly the cashier was very rude when showed a defect on the first dress but i purchased it. Whilst in the store another dress was chosen which had a difference of r50 which the cashier, quiet irritated, refused to exchange but eventually<br> did. On Tuesday the dress was taken back as my daughter did not want to partake in the dance only to be told that i could not do a cash back return. The manager was supposed to call me back on Tuesday as the assistant manager didn't have answers for me but never did call. On Wednesday when I had called them the same assistant manager who was very rude said that the manager and boss said that I will not be able to return the dress or get a credit note for it. I was very disappointed with the service I received and the poor return policy from a very expensive store. Major stores have better return policies then them.<br> <br> <br> <br>

0
Replies (0)