

Lumic Property Consultants
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2022
As a trustee at Winchester Crescent BC in Winchester Hills, this has been going on for many years prior to my election, I’ve been acting for 3 months and since then this is my experience. Lumic has shown poor professionalism and governance. Emails and requests for body corporate information go unanswered for weeks. I was excluded from key decisions and when I asked for transparency, I experienced delays in getting basic documentation that owners are entitled to. AGM/SGM and financial reports were poorly handled and not compliant. After I raised concerns and started questioning the money and bank accounts communication from the director became intimidating and I felt pressured for doing my duty as a trustee. There is a lack of transparency around how levies and funds are managed and how decisions are made. Essential services were left unpaid while we were told there were no funds. We have since voted to terminate Lumic (8/10 owners) and I have raised these issues with the relevant authorities. At our SGM on 31/08/26, in front of 8 owners present, the director said she would hold our scheme hostage and not hand over until I drop any charges against her or the company. This was witnessed by the owners present. My honest opinion: avoid this company as best you can and if you’re already being managed by them please do some investigating into the scheme as I can see a pattern in what she’s doing between complexes
1 reviews | Active since Mar 2022
As a trustee at Winchester Crescent BC in Winchester Hills, this has been going on for many years prior to my election, I’ve been acting for 3 months and since then this is my experience. Lumic has shown poor professionalism and governance. Emails and requests for body corporate information go unanswered for weeks. I was excluded from key decisions and when I asked for transparency, I experienced delays in getting basic documentation that owners are entitled to. AGM/SGM and financial reports were poorly handled and not compliant. After I raised concerns and started questioning the money and bank accounts communication from the director became intimidating and I felt pressured for doing my duty as a trustee. There is a lack of transparency around how levies and funds are managed and how decisions are made. Essential services were left unpaid while we were told there were no funds. We have since voted to terminate Lumic (8/10 owners) and I have raised these issues with the relevant authorities. At our SGM on 31/08/26, in front of 8 owners present, the director said she would hold our scheme hostage and not hand over until I drop any charges against her or the company. This was witnessed by the owners present. My honest opinion: avoid this company as best you can and if you’re already being managed by them please do some investigating into the scheme as I can see a pattern in what she’s doing between complexes
1 reviews | Active since Jan 2018
The most useless and rude consultants at our property the Curve in Edenvale. So unhelpful and always trying to take as much money as possible from owners. The most unfriendly consultants ever. Especially Michelle.
1 reviews | Active since Jan 2018
The most useless and rude consultants at our property the Curve in Edenvale. So unhelpful and always trying to take as much money as possible from owners. The most unfriendly consultants ever. Especially Michelle.
1 reviews | Active since Mar 2020
I have never seen an estate consultant who cares nothing for their tenants like this. I have had an insurance claim that requires their intervention but I had to do all the chasing. I was not given information about their in-house contractor who always does work with the insurance paying out much much later. When I paid for my own gyser replacement I was told they never instructed me to pay, now they are not even giving me updates on the claim even though the insurer claims it has been concluded.
1 reviews | Active since Mar 2020
I have never seen an estate consultant who cares nothing for their tenants like this. I have had an insurance claim that requires their intervention but I had to do all the chasing. I was not given information about their in-house contractor who always does work with the insurance paying out much much later. When I paid for my own gyser replacement I was told they never instructed me to pay, now they are not even giving me updates on the claim even though the insurer claims it has been concluded.
Hellopeter has tracked Lumic Property Consultants across 14 reviews. Lumic Property Consultants hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Lumic Property Consultants? Write a review to help others decide.