hate speech and ******

i have been to a few Lulu's but haven't been to the one in Sunninghill for a while, the toilets where dirty, there was no hand towels in either of the bathrooms. When I informed the lady behind the counter she ignored me. I ordered a mocha coffee no milk no sugar and got a mocha coffee with tons of milk and sugar. I enquired about the wi fi and was told i need to buy something, which was exactly what I was doing. Finally I got a code after more bad attitude and rudeness and when I logged in the wi fi was slow. When I questioned the other customer who was there she agreed it was slow. When I asked if we could reboot the modem or do something to get it faster/fixed I got told I was a ****** and that Africa is for black people only and a whole lot more stuff that was tantamount to hate speach and pure unadulterated ******. The other customer joined in with the ******, hate speech and slander and when I demanded to speak to a manager or owner she said she was the owner...and no I didn't believe it, not because she was black but because what owner of a shop would treat a customer like that?<br> I am disgusted and will never go back!<br> Did I mention the wi fi is very very slow!