Misleading

Biased and misleading. I've had funding through them for a long time yet now when I need the funding for an important event (to grow the business), it is every excuse in the book. I've known about the event for a while as I needed to purchase equipment for it (and get the necessary inspections/safety approvals), and Lula was fully aware of this. I was advised to wait until mid September as our winter period was quieter than usual due to floods and major Eskom outages. Did the application for *** yet the system showed *** application which was declined due to affordability - well at *** above what I requested I was not surprised - but they won't hear an appeal. I'm currently paying *** twice a month, yet the new installment would be lower than this and still no. I cannot fathom their logic - If *** per month installment is paid, and the new amount would be less, then how can it be unaffordable? Now I am forced to cancel the event at short notice as I cannot get the equipment, and pay penalties. Lula is damaging my business for which I am certainly far from impressed!