Luggage Warehouse: Real People, Real Service

I contacted Luggage Warehouse via email regarding a damaged bag (not one of theirs) that I wanted to claim from my travel insurance, and needed a quote for. I was sick of chatbots and computer generated responses. Chris Warncke immediately rep****. He gave me excellent advice and supp**** the letter for the claim and quote in no time. He didn't even try to sell me anything. He patiently rep**** promptly to all my mails and answered all my questions. Of course I ordered my replacement case through them, they were the cheapest as well. He even gave me a discount coupon to use on the website. Luggage Warehouse has gained a loyal customer for life. ***