Shocking Service

SHOCKING SERVICE: despite requesting thrice from ground crew and in flight crew to be allowed to get off the flight 1st to catch the connecting flight. This was not done. Then the Franport connecting train was late AND security checks demanded bags were unpacked. This ensure that my daughter and I missed the connecting flight BY SECONDS!!!! Not minutes! Seconds. Ground crew saw her running to the gate, and closed the gate. Instantly informed us that 1 person made the connecting flight (who was NOT at the back) VERY quick to "SELL" us a new flight.... suspiciously AT EXACTLY THE SAME PRICE AS YOUR COMPENSATION RATES!!! What a total shock. I suspect you won't be making the appropriate reparations

For reference: The reverse flight was with Swiss Air and I mentioned to the ground staff the tight timing between flights, they had someone at the arrival gate after 1st flight, and took us directly to the next departure gate. I mentioned it ONCE to ground staff.... UNLIKE lufthansa who I ment