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Sharon S

1 reviews | Active since Aug 2011

17 Jun 2021, 08:46

Lufthansa On 8th January 2021, like very many returning South African Residents, we were wrongfully stopped from boarding our flight home

Lufthansa On 8th January 2021, like very many returning South African Residents, we were wrongfully stopped from boarding our flight home. We spent the night freezing in the airport, I have a sugar problem, I need food regularly, there was no food available! I was shaking badly all night! It was the worst experience in my life. Total inhumane treatment!! We were told we need to have to have a negative covid test. They said it was South African requirements. It was not! South Africans, could on landing in SouthAfrica take the antigentest at their own cost. We had looked at the updated requirements before flying! Lufthansa have tried to blame Air Portugal as one reason, but basically they refuse to look at this case. The covid tests were 350 euro each!

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