1 reviews | Active since Feb 2023
Lufthansa InTouch absolute worst company I’ve worked for
This is the absolute worst company I’ve worked for. This is now the 6th call centre I’m at & so far it’s been the absolute worst. I’ve been with the business well over 6 months & it just keeps getting worse. Management is pathetic & putrid. Over worked & underpaid. Team leaders / managers are pathetic it’s as if because they’ve got a “ title “ they treat consultants as if we are kids still in school. Whereas us as consultants work the hardest but get the worse treatment & least money. Your own team leader works against you & not with you. The company promises you everything & all seems well in the beginning but once you been here you actually see how pathetic the company is. There’s too much mistreatment & favouritism happening. Would absolutely never recommend this is the worst company I’ve worked for. You’ve got to work ridiculous shifts just to earn extra but you don’t evens see that because transport or unpaid leave deducts that. Even though the business requires you to work shifts with ridiculous hours you still have to pay for transport yourself even though Lufthansa requires you to work that shift absolutely ridiculous. Absolutely worst company I’ve ever been at!! Lufthansa does not care about their staff wellbeing or health. When you are sick they still believe you should come to work to take calls because as said “ if you not here to take calls that’s the business losing money “. So taking calls & making money is more important than your health & wellbeing. You are just a number at Lufthansa all they care about is you taking those calls to make them money & with that money you made for the business they still under pay you. Absolutely pathetic , disappointing & putrid. They offer discounts on flight which we will never be able to actually make use of because we don’t earn enough money. Lufthansa is a joke a complete mockery & poor excuse for an airline & place of employment.
