1 reviews | Active since Jun 2011
LUFTHANSA - AVOID AT ALL COSTS!!!
AVOID AT ALL COSTS!!! My Fiancé and I flew with Lufthansa in September 2024, the flight was delayed by 24 hours, so we are due the 600 Euro payment PLUS expenses for being delayed more than 6 hours. They admitted we are due the payment, asked for my banking details and receipts of costs incurred, which I supp**** still by mid September, then nothing more happened! Totally ghosted! I wrote to them on more than 5 occasions afterwards, after which I reported them to the Schlichtungsstelle für Reise & Verkehr e.V, who are the local authorities for the airlines, so now Lufthansa claim they cannot pay us out until the conciliation process has been completed, which are just more stalling tactics on their behalf! They are USELESS! AVOID AT ALL COSTS!
