Lucid Credit Owes me Money

Lucid is the worst at keeping track of customers that pay their accounts & settlements. I have paid my settlement in May 2019. And on the settlement they charged me for 2 months extra, which is R198.00 more. Then they continued to charged me for the last 3 months which is another R297.00 despite the fact that I have paid the over inflated settlement already.

I have called & emailed and disputed the debits on my account & still they do not get back to a person. So effectively they now have R495.00 of my money for absolutely NO REASON. This is the worst service I have ever experienced. And I am still waiting on feedback!!