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I am very disappointed in the way my matter was handled,very unprofessional just like poncy scheme modus operandi. I was given a R10 000.00 quotation on my high court judgement matter and increasing my credit score.I negotiated for a discount due to my affordability and was granted R1500 discount(Quote reduced to R8500).I paid R7000.00 and few months later paid the balance of R1500.

To my surprised when I call Lucid few days later I was told my account is closed.I then requested the reason I was told I was mis Quoted for less instead on R11 000.00 I was Quoted for R10 000.OO.I requested to speak to the lady who gave me the Quotation by the name of Nomusa,to my surprise every time I call she was always busy on the call or promised to call me but never did.

When I finally managed to talk to her out of luck,She also told me I need to pay R1500.00.I explained to her that being mis Quotated can not be my problem....is either they go ahead with my case or refund me my money fully.She said they wont go ahead with the case before I pay my R1500.00

I told her will come to collect my money this coming Friday 06/09/2017 and don't need their service anymore. This type of treatment need to be exposed to all interested bodies and media,it can not be allow to be repeated on the next innocent person after me.

I will be reporting this and will come and collect my refund.