MS
Mariaan S

1 reviews | Active since Dec 2014

26 May 2015, 12:32

Harashment from Call Centre regarding product

In the past 2 weeks I have received 5 phone calls from 3 different agents from Lucid Credit. Although Edwin has explained the product to me I declined the offer due financial reasons. My husband was also contacted by Edwin twice. I was told by these agents that Better Bond requested them to contact me to assist me with clearing my credit record.<br> Again I did decline their assistance and did tell Edwin that I will contact them if I need their assistance.<br> I have phoned Lucid Living's complements and complaints department to ask them to no call me again yet again today I received a phone call.<br> <br> I have also contacted Better bond and was assured by the gentleman that they will not ask companies like Lucid to contact potential clients, and he will speak to the agent at Better bond that assisted us.<br> <br> I want to make it clear that I do not want to be contacted by Lucid Living/Credit or that my husband must not be contacted. If I do get another phone call from a agent/employee from Lucid credit I will report them to the NCR and Financial ombudsman as well to report it as a harassment case to the SAPS.<br> <br> Regards<br>

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