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Requested my credit report with Lucid , which came back saying that I am overdue on my Telkom account .

I told them that that is incorrect as I have paid the amount to Telkom and attached recent statements which proved that .

I then paid a fee to remove "the information" .Which was not done , I then contacted Telkom to sort the matter myself .

I loggged a complaint with Aneshree Naidoo and Sumai Singh , regarding my refund and uptill today I have recieved no feedback and none of them are responding to my emails and calls . I have not recieved a service from them and do not see why they should nt reimburse my payment