WORST CUSTOMER SERVICE

On calling the call centre to ask for assistance, I went through three staff members. Michael was one of them along to another African Male. I have never spoken to anyone so rude, obnoxious and unhelpful who simply got irritated by my misunderstanding, they then subsequently hung up the phone on me. That is not professional behaviour. Considering you are affiliated with UNISA, I am horrified by your lack of customer service.