JE
Jacqueline E

1 reviews | Active since Dec 2018

05 Dec 2018, 20:43

Love And Lace- NIGHTMARE

Service was terrible. I placed an order months ago, they nagged for payment the next day. I paid and from there heard nothing for almost two months so I messaged more than once before getting an answer that my order will be shipped the next week. So a few weeks went by again and I messaged AGAIN being told that they don’t have the product - not the colour or type that I ordered I can have another one. I asked if a refund was possible, I mean they can’t deliver something that I paid for so how the hell can they expect of me to just take something else? By the way this was for my wedding so I ordered according to my colour plans OBVIOUSLY. I was rudely just told no refunds and again that Injust have to take something else. I asked which sizes they have in the other colour- answered “the sizes you ordered”. They said my order will be shipped in a week. So now what? Do I wait weeks again for NOTHING? Still, they advertise the product I ordered and paid for, even today- but I am told it’s not availeble anymore! Dear future brides and brides****s. Don’t walk this road! This is the worst service I have EVER received. Really dissapointed and heartbroken. Every girl want everything perfect for her wedding! With Love And Lace it’s a NIGHTMARE. If I receive the items I’ll have to buy others anyway in the right colours! Love And Lace lacks honesty, humanity, communication s****s and work ethic. Not even once they said sorry! Stay away from this pathetic company!!! https://www.facebook.com/Love-and-Lace- ********** ********** 9/

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