mO
mignon O

1 reviews | Active since Mar 2011

24 Oct 2015, 09:00

Poor service and super unorganised flight school

I have been trying really hard to get my pilot license at Loutzavia flight school whilst working fulltime, but they have made it near impossible for me. Bad planning, inexperienced instructors, no communication is the way they play the game. I have complained so many times I have stopped counting.and I always get big promises that they will fix it but nothing changes. I and many other pilot students have been treated like garbage. But their accounting service works 110%....No problem charging and they are very fast at that! Loutzavia is a money ,aking machine with zero care or compassion for the students. Please spare yourself the money and go elsewhere!

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Replies (1)
Loutzavia Flight School
Loutzavia Flight School's reply20 Nov 2015, 13:53
Official
Hello mignono,

Good Afternoon

Regarding the above complaint the following.

It is under investigation. At this stage we are not aware of any complaints made by the student to any management representative or owners .

It is also noted that this complaint was not made by the actual client but by his girlfriend and also confirmed by her.

We have been in contact with her and the complaint will be addressed.

The student is still flying with us and should be completing his licence soon.