Louis Pasteur Hospital Pharmacy

Date: 25 December 2018 Time: 15:20 I have severe stomach cramps. I'm from the casualty ward of the hospital with my prescription headed to the supposedly 24hr pharmacy of the hospital. When I get there the guard at the door tells me that they're closing and can't help me. I ask why they can't help me and they say there's an emergency their pharmacists had to rush to.

He proceeds to say they can't help me because they can only help me if it's an emergency. This is a pharmacy I'm talking about. I go back to Dr Masoangane whom I was consulting with and he was as surprised as I am. He tells me that the pharmacy is privately owned so whatever happens there is "their own politics" and they can't be a part of it.

Dr Masoangane then refers me to Medforum and Eugene Marais. Both Medforum and Eugene Marais were of no assistance to me.

On my return to Louis Pasteur Pharmacy I am told that the pharmacists are back and they can now give me medication. The same guard then tells me that it's not that they're back but they're just doing me a favour. My mother goes in and they refuse for me(the patient) to enter and kepthe the doorsame closed.

When another man came looking for medication he was told that their system is off. He turned back and left. One of the men who was inside came out and said he was allowed to go into the pharmacy because he works at the hospital.

While I was at the pharmacy door for the second time I fell to my knees because of the pain in my abdomen. The staff walked past me like it was normal for someone to fall to their knees in public.

While my mother was inside she says the staff men were talking amongst themselves saying "that light-skinned guy needs to be taught a lesson, he's asking too many questions". My mother wasn't aware that they were referring to me.

Conclusion 1. A 24hr pharmacy wasn't open for 24hrs for various reasons. The doors were closed and the 2 "closed" signs were up on each door. 2. My condition was not severe enough for the guard to let me into the pharmacy to receive my medication. 3. The staff have the audacity to threaten to teach a patient "a lesson" and 4. Other patients were turned back.