Where is my deposit

Lottostar will reap you off so disappointed. Some of us the money you consider to be cents it's money to us. Still waiting for my deposit from Thursday. Chats, emails no help at all. I was told that my query was sent to accounts department they will let me know regarding feedback. Then boom I receive an email saying that the ticket closed has been closed and that the money will be credited into my account, then nothing happened, flipping nothing. I sent another email (ticket reopened), I was told to be patient the mo eu will be credited, then boom ticket closed please rate pur services, what in the hell! The I sent mails, chats a lady called Manila is telling me that I need to wait, they are still investigating the issue had to do with their merchant company. What a load of bull, after I was told to send POP, after I was told my issue has been resolved. The money you call peanuts its money to me. Just give me my darn money back. 3 days now sies man