What a ****

After losing so much and complaining this is my response??? After chatting to online support etc.

Hi,

This is to inform you about the outcome of the investigation.

You contacted us in Live Chat and stated, that you were unable to select a decision in Deal or No Deal round played on 2020-04-24 at 08:33:31 UTC.

The examination of the game server logs data has shown, that you placed bets in the total amount of ZAR 1,240.00. Since there were Internet connection irregularities experienced on your end, you got disconnected from the game, which resulted in his inability to select a decision. Auto No Deal decisions were app**** to all Banker's offers.

Game result phase: Last unopened box: 15 (R2,500.00) Box on the table: 4 (R7.00) Player win: 4 (R7.00)

Worth to add, that no irregularities were located during the round on our side, the Live Dealer game server was up at the time and running properly.

Regards

Armstrong