TELLING THE CUSTOMER ITS THERE FAULT WHEN OT OS LOTTOSTAR THATS AT FAULT #****

I had played deal or no deal yesterday and on 3 games that i played out of the 100 i probably llayed for the day the system would not allow me to accept the bankers office instead i gave a pop up message saying please phone customer support after the game ended i lost everything i have bet plus the bankers offers 600, 700 and 800 and the support lady petunia has no freaking customer ss S****s she sends me a screenshot and circle's the top where it says auto no deal from player trying to tell me im a **** but at the bottom of the page it shows no action accepted by player exactly like i reorted it then whe i Brought that under her attention she says i probably had internet problems but thats funny everything else worked perfectly fine but on 3 games where i accepted big deals because my bet was big too the system displayed a message phone customer support as soon as i clicked on the de button im demanding my money back for those three game but the supoort lady keeps on trying to give me reasons of how it my fault im not going to leave the matrer like this i will make all of this public