PATHETIC service from LOTTOSTAR - Deposit delay issue

I deposited from a Standard Bank account into their FNB account (because thats the only one i get when i add a Company). After a week or so it MAY reflect else i have to send a deposit slip, which is unacceptable.

My Banker loaded their Standard bank details so i thought my problem will be solved. After 3 days my deposit still does not reflect. Their support says that i must still send my deposit slip. This is PATHETIC service as my reference is my ID number on the deposit. Clearly Lottostar does not need my money. I am now looking for another Site to give my money to. I enjoy playing internatinal lotto's.

Hoe hard can it be to have a program to scan their deposits and update us??? I can help them to that as im an IT consultant.