Lottostar doesn't pay

I've been playing the same game for years now and not one good win, just saw that someone won five million rand on the very same game and nothing happens to people like us who are loyal we jus tount money in and don't get anything out... so much for loyalty... I feel like I've donated thousands of rands over the years it's time to stop, I wouldn't advise anyone to put money in here, Alot of people here shares the same