Lottostar biggest *****'s in the world

Lottostar is one of the biggest *****'s. Made a withdrawal of almost 20 thousand rand yesterday but day today they tell me they don't know where my money is.They are saying someone els went on to my account and made a cancelation.. According to me if you make a cancelation yourself you will receive a email or a sms to inform you about it but i did not receive any thing.. Just wanted to go play more and stuff but then i see all the money is gone not even back in to my play credit..

No one at lottostar can tell me where is my money.. I hope lottostar get closed down because you're *****'s and ****s..