FIGHT TO GETT YOUR OWN MONEY TO REFLECT ON ACCOUNT

I have done eft payment and credit was not on my account I send my proof of payment to there online chat 3 times and they will escalate to department to credit my account it is the next day and still nothing. Chat again with there online now it going to take 2 working days it is pathetic service and they have the proof of payment. It is your eft service where the problem came in why must I fight to get my own money reflecting HOW WILL I FIGHT IT I WON TO GETT PAID OUT!!!!! BAD BAD BAD SERVICE TO SAY THE LEAST!!!!!!