Deposit

This company don't even deserve any stars worst customer service ever spoke to management Banele. Still no help they had a problem with their debit card operations. On the 27th of January so my deposit was duplicated now I am asking them to refund my money they asked me to get 3 months bank statement which I had to pay for spent over R300 in airtime an data trying to call them an my matter is still not solve made over R6000 in deposit. Can someone please help