Con Artist, Hopping Gambling Board will Save me

If can give this place a negitive 100 i would,please see my story On the 25th of October I was playing lottostar crazy time from around 9:00am in the morning ,I had no issues with the game throughout the day. I then won a big bonus on Cash Hunt at 18:30pm in which you had an option to pick an icon on the board that revealed your X multiplier with a cannon. I then could not pick an icon, due to no cannon coming up and the game auto selected a random low number due to me not picking. I then immediately contacted the help desk to advise them of the problem. where I was connected with agent Santa Cruz. He then advised he would log the complaint with his IT department Evolution and will be contacted via email with the outcome see TRANSCRIPT 1 , I then again continued to play lottostar the 26th of October from around after 10:00am the morning of witch again had no problem with any game play or bonus until 18:20pm when i got another cash hunt and the same issue displayed where i could not pick an icon due to no cannon appearing and the game auto selected a icon with the lowest multiplier. Again I then immediately contacted the help desk and spoke to agent Burudi where he advised me he would log another ticket with Evolution. I then refused this and demanded to speak to a manager of which i was put through to agent Budapest. She then looked over my account and advised there was no ticket logged to Evolution by either agent Santa Cruz or agent Burundi. frustrated with the matter, agent Budapest then logged a ticket and emailed me a copy to my email with the reference VJO2Z and advised the matter will be resolved within 24-48 hours SEE TRANSCRIPT 2 .On the 27th October i then again played Crazy time from around 10:00am with no problem until around 20:26pm i got another cash hunt bonus and the same problem happen were no cannon came up and it auto picked an icon. I then again immediately contacted the help desk where agent Kentucky assisted and had a manager called me. of which he advised to send the screenshot of the actual times i was playing where this happened and he would directly contact evolution to follow up on my existing query and advise them of the problem now happening on the 3rd time. Again the manager of which I cannot remember his name advised the issue will be sorted out within 24-48 hours and they will give me my refund on the numbers I actually choose on all 3 games. SEE TRANSCRIPT 3. I then continued to wait until Monday the 30th where I got back in touch with agent Budapest and advised there is nothing they can do until Evolution communicates back on the problem ,and I was then told to call back on the 31st October to follow up which I did with NO feedback as yet. Agent Boodapest then advised she will make contact with me on the 1st November with feedback. SEE TRANSCRIPT 4 On the 1st November at 14:45pm I then received a call from agent Budapest advising that Evolution or Lottostar could not pick any problem up there side. She then advised it could be my browser or a bad internet connection at those times, and also claimed i did pick an icon as they cannot pick up from there side that it was auto selected from there end. If there was a problem with my internet connection , Crazy time will immediatly minimize the size of the picture and advised there is a slow connection or if there was a problem with my browser why did i not have a issue with game play through out the day. this is my point i brought forward to agent Budapest and could not answer me. Frustrated, I then told her I would contact the Gambling board to lay a complaint as for all 3 bonus games i lost a total of R4250